Legal
Terms and Conditions
Welcome to SMTPmart. These Terms and Conditions outline the rules and guidelines for using our website and email infrastructure services. By accessing our website or engaging with our services, you agree to comply with these terms — please read them carefully before proceeding.
1. Who We Are
SMTPmart is an email marketing and infrastructure provider. We specialize in SMTP relay, dedicated SMTP servers, transactional email APIs, bulk email marketing, and campaign management, backed by 24/7 support. Our goal is to help you deliver email reliably and grow your business.
2. Use of Our Website
You are welcome to browse our website and explore the services we offer. However, you must not:
- Engage in illegal activities using our website
- Copy, reproduce, or use our content without prior permission
- Attempt to harm the website, our infrastructure, or steal any data
If we detect any misuse or suspicious activity, we may suspend or block access to the website and our services.
3. Services and Payments
Once you decide to work with us, we will provide a detailed description of the services, sending limits, timelines, and pricing that apply to your account. By engaging with us, you agree to:
- Pay all fees promptly and in accordance with the agreed billing cycle
- Provide accurate account, sender, and billing information
- Use our SMTP servers and email tools only for lawful, permission-based sending
- Cooperate with any compliance or deliverability checks we carry out
Delays in providing required information or making payments may result in a delay or suspension of your service.
4. Refund Policy
While we strive to deliver reliable email infrastructure and support, results such as inbox placement and campaign performance depend on factors outside our direct control, including sender reputation, content, and recipient list quality, so we cannot guarantee specific outcomes. Refunds are only provided where stated in your service agreement or plan terms. In the case of cancellation after service has commenced, we may charge for usage or work already completed. Please refer to our full Refund Policy for more details.
5. Privacy
Your privacy is important to us. Any personal or business information you share with us is kept secure and confidential. We do not sell or share your data with third parties without your explicit consent, except where required to deliver our services or comply with the law. For more information, please refer to our Privacy Policy.
6. Intellectual Property
All content on our website — including logos, images, text, and design — is either owned by us or used with proper authorization. You may not copy, distribute, or reuse any content from the website without obtaining our prior written consent.
7. Third-Party Tools and Links
Our website and services may reference or integrate with third-party tools and platforms, such as email clients, DNS providers, or analytics services. We are not responsible for the content, availability, or practices of these third parties. We recommend reviewing their own terms and privacy policies before use.
8. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be reflected on this page. We encourage you to review this page periodically to stay informed of updates. Continued use of our services after changes are made constitutes acceptance of the updated terms.
9. Limitation of Liability
We are not liable for any loss or damage resulting from the use of our website or services, including deliverability outcomes affected by factors beyond our control. While we work to provide reliable infrastructure and sound guidance, final business results may vary based on factors outside our control.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at any time:
Email: hello@SMTPmart.com
Phone: +91-9958463570